Introduction to Privacy Policy

This Privacy Policy (“Policy”) applies to your use of the Frutta website (frutta.com), mobile applications, and any other services provided by Frutta (collectively, “Frutta” or “Website”). This Policy does not cover any third-party websites linked to our services or any external relationships with the businesses listed on Frutta.

The terms “we,” “our,” and “us” refer to Frutta, a food tech company aggregating food, snacks, and beverages from various kitchens across India. The terms “you,” “your,” and “User” refer to you, a user of Frutta’s services. “Personal Information” refers to data that personally identifies you, such as your name, phone number, email address, and any other details that can be linked to your identity. This Policy outlines our practices in relation to the collection and use of your Personal Information to ensure a safe and seamless experience.

Information We Collect From You

Device Information

In order to improve your app experience and lend stability to our services to you, we may collect information or employ third-party plugins that collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, mobile network information, installed applications on device and phone state. The information collected thus will be disclosed to or collected directly by these plugins and may be used to improve the content and/or functionality of the services offered to you. Analytics companies may use mobile device IDs to track your usage of the Frutta Platform.

Location Information

Our applications collect real-time information about the location of your device, as permitted by you.

Precise Location Information and How to Opt Out

When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device's GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features (for example, to assign you new orders in your area or provide applicable promotions for your zone of working). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details.

Background Location Capture and How to Opt Out

When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device's GPS location while the app is in the background (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features (for example, to assign you new orders in your area or provide applicable promotions for your zone of working). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details.